Part-Time Shipping & Customer Support Associate (Entry-Level)
Location: Disability Lab Warehouse — 203 Burbank St, Houston, TX 77076 · Team: Production · Type: Part-time (hours flexible; typically 15–25 hours/week) Rate: $12 hour
About the role
This is an entry-level, part-time role for someone who can keep shipping organized and accurate while also being comfortable helping customers by phone. You’ll work in our Houston warehouse packing orders, printing labels, and making sure the right items go to the right place. You’ll also help answer customer calls with basic questions like order status and shipping updates. If you’re detail-oriented, good with computers, and bilingual in English and Spanish, this is a solid role to learn warehouse operations while being part of a small, fast-moving team.
What you’ll do
Pack and ship orders accurately and efficiently
Print shipping labels and update order/shipping info on the computer
Double-check items, quantities, and addresses (attention to detail matters here)
Help answer customer calls and provide basic order/shipping updates
Communicate clearly with the team to keep orders moving
What we’re looking for
Comfortable with computers (basic typing, navigating systems, printing labels, etc.)
Strong attention to detail (you catch mistakes before they ship)
Good phone skills with customers (friendly, clear, professional)
Bilingual: English + Spanish
Dependable and on-time, with a good attitude and willingness to learn
Nice to Have
Any shipping/warehouse experience
Familiarity with Shopify, ShipStation, or similar tools
Apply Below
Apply to Disability Lab
Use the form below to apply for any open role. If you need an accommodation or alternate format, you can also email us directly at [email protected].
Disability Lab
Disability Lab: disability-led prototyping—developing real solutions for the disability community, by and for people with disabilities.